Careers at Sports Warehouse
Home of Tennis Warehouse, Running Warehouse, and Total Padel
Dedication to sports and customer service, and internationality in all different departments makes working at Sports Warehouse a unique experience. This combination and our exciting and uncomplicated working environment are our greatest strengths. Come join us!
Current Job Openings
About Us
With Tennis Warehouse Europe, Running Warehouse Europe, and Total Padel, the Sports Warehouse GmbH in Schutterwald, Germany, offers sport fanatics the biggest possible range of products needed to excel in their sports.
Tennis Warehouse is the #1 online tennis retailer in the world and the official online partner of the WTA Tour. We love tennis, and are experts for all questions related to this wonderful sport. In addition, our success factors include best online prices guaranteed, excellent trade relations and strategic partnerships. Our global presence enables us to offer products in Europe that no one else carries, and to get and offer insights to our partners’ expertise. Our continuously growing database of product reviews and our unique online tennis forum help our customers find the equipment perfectly fitting their needs.
What that means as an employee is that you're part of a team that helps make tennis players and runners happy around the world. We have locations on three continents to serve our customers. In the United States, we have locations in San Luis Obispo, California, and Alpharetta, Georgia. In Australia, we have locations in Melbourne and Perth, and in Europe you'll find us in Schutterwald, Germany. We are located in a sunny region close to the French and Swiss borders and at the foothills of the beautiful Black Forest. The lively cities Offenburg, Freiburg, and Strasbourg (France) are within easy reach.
From Schutterwald, we serve all Europe, but also deliver to countries outside of Europe. We therefore work in 5 languages: English, German, French, Italian, and Spanish. We often have opportunities for new employees that speak at least one of these languages. For most positions, German skills are not required.
With around 100 employees of very diverse backgrounds, originating from 5 different continents, we all know each other, but still have the international spirit of much bigger organizations.
From Customer Service and Web content, to Warehouse operations and Imaging, there are many departments at Sports Warehouse that can suit a variety of employment needs.
What We Offer
- Open work atmosphere in a very international and diverse team
- Working with the best products in the tennis and running markets
- Access to on-site fitness facility and informal running groups
- Employee discount on all product we sell
- Flexible work time schedules
- Our Cafeteria and BBQ area are heavily used for international cooking
- BusinessBike leasing for private use
- Company pension plans
How To Apply
Please apply by email. Check in frequently to view new job postings, or send us an initiative application to
Your Contact Persons:
Pierre Garcia
Human Resources Specialist
Phone: +49 (0) 781 28406 410
Nicola Anders
Human Resources Manager
Phone: +49 (0) 781 28406 406
Current Job Openings
Category Management
Category Coordinator (m/w/d) - Part-time or Full-time
Main responsibilities and tasks
Daily Tasks:
- Website maintenance: sweeps, categories, mailbox check
- Check purchase orders: delays, prices, discounts
- Price matching
- Deal with shipment mistakes
Products/Promotions
- Product descriptions: work in close collaboration with our US team to make sure all products have a description before they are launched on our website
- Create all new products in our system and categorize them properly
- Update sizing charts
- Promotions: Track/analyze our promotion results on a weekly basis
Your skills and work experience:
- Completed apprenticeship or University degree
- Fluent in English. Fluency in German is a plus
- Good analytical and organizational skills, ability to prioritize
- Good communication skills and capable to work effectively in an international team
- Strong computer skills, especially Excel and Powerpoint
Interested? Apply now!
Please send us your application / CV in English!
Customer Service
Our goal is to provide an unrivaled shopping experience for every customer. To support this endeavor, the customer service team is dedicated to facilitate customer orders, handle product questions, and field concerns about order issues via phone and email. We review every order for accuracy and ensure it's received promptly.Customer Service French speaking customers (m/f/d)
Main job responsibilities:
- Customer service via phone and e-mail for our French speaking customers
- Advising on product range and product selection
- Support with product orders, payments and order tracking
- Handle and resolve customer complaints and returns
- Additional to these tasks you string tennis rackets
Your skills:
- Passionate for Customer Service to achieve a high customer satisfaction and to create customer loyalty
- Strong proficiency in French and you are able the speak and understand English
- Additional language skills (German, Spanish, Italian) are a plus
- Good computer knowledge and time management
- You have high listening and communication skills
- You work independently, solution- and service-oriented
- Despite hectic periods you keep a cool head
- Knowledge of Tennis and/or Running Products are an advantage
Apply now!
Customer Service Representative (m/f/d) for German speaking customers
Main job responsibilities:
- Customer service via phone and e-mail for our German speaking customers
- Advising on product range and product selection
- Support with product orders, payments and order tracking
- Handle and resolve customer complaints and returns
- Additional to these tasks you string tennis rackets
Your skills:
- Passionate for Customer Service to achieve a high customer satisfaction and to create customer loyalty
- Strong proficiency in German and good English language skills
- Good computer knowledge
- You have high listening and communication skills
- You work independently, solution- and service-oriented
- Despite hectic periods you keep a cool head
- Knowledge of Tennis and/or Running products are a plus
Interested? Apply now!
Customer Service Italian speaking customers (m/f/d)
Main job responsibilities:
- Customer service via phone and e-mail for our Italian speaking customers
- Advising on product range and product selection
- Support with product orders, payments and order tracking
- Handle and resolve customer complaints and returns
- Additional to these tasks you string tennis rackets
Your skills:
- Passionate for Customer Service to achieve a high customer satisfaction and to create customer loyalty
- Strong proficiency in Italian and good English language skills
- Additional language skills (German, French, Spanish) are a plus
- Good computer knowledge and time management
- You have high listening and communication skills
- You work independently, solution- and service-oriented
- Despite hectic periods you keep a cool head
- Knowledge of Tennis and/or Running products are an advantage
Interested?
Apply now!
Kundenberater in Teil- oder Vollzeit (m/w/d) für die Zusammenarbeit mit Vereinen
Bewirb dich jetzt!
Retail Shop Employee (m/f/d)
Main responsibilities and tasks:
- Independent customer service on site in our Tennis and Running Shops
- Advising our customers on the product range and product selection and sale of our products
- Support with and handling of complaints
- Your tasks also include the stringing of tennis rackets
- Responsible for cash management
Your skills and work experience:
- You work passionately as a customer advisor to achieve high customer satisfaction and customer loyalty
- Readiness for a working week from Tuesday to Saturday, according to the store opening hours
- Your German language skills are business fluent, and you also have good English skills
- Working on PC and time management are easy for you
- You are a good listener and have good communication skills
- You work independently, solution and service oriented
- You keep a cool head in hectic times
- Knowledge about Tennis and/or Running is a plus
Ready to join?
Apply now!
Duales Studium
Duales Studium BWL Sportmanagement 2024
In Kooperation mit der DHBW Heilbronn bieten wir zum 01.10.2024 ein Duales Studium im Studiengang
BWL Dienstleistungsmanagement - Schwerpunkt Sportmanagement
In drei Jahren, mit 6 Theorie- und Praxisphasen, erlangst du den Bachelor of Arts in Betriebswirtschaftslehre.
Kannst du die folgenden Fragen mit “Ja” beantworten?
- Du möchtest studieren, doch reine Theorie ist dir zu langweilig?
- Du willst das Gelernte so schnell wie möglich in die Praxis umsetzen?
- Bist du sportbegeistert und hast Interesse an Handel & betriebswirtschaftlichen Themen?
- Möchtest du in einem spannenden und gleichzeitig internationalen Unternehmen arbeiten?
Das bieten wir dir:
Du tourst durch alle Abteilungen und lernst das Unternehmen und unsere Prozesse von Anfang bis Ende zu begleiten. Angefangen bei Lager und Kundendienst, mit Stationen in der Finanzabteilung und Personalabteilung, verbringst du schließlich die meiste Zeit bei Marketing und Einkauf. Wo du am Ende deine Bachelor-Arbeit schreibst - das suchst du dir selber aus. Du hast jederzeit die Möglichkeit, eigene Ideen einzubringen und deine praktischen Phasen mitzugestalten - das erwarten wir sogar von dir. Wir geben dir einen groben Rahmen vor und brauchen dich manchmal an einer Stelle dringender als an einer anderen - auf vieles andere aber nimmst du selbst Einfluss. Alle unsere Studierenden nehmen daher ihren eigenen Weg durch unser Unternehmen und können so gut herausfinden, was ihnen auch langfristig Spaß macht.
Unsere Erwartungen an dich:
- Erfolgreich abgeschlossenes Abitur
- Interesse an Sport, Handel und Betriebswirtschaft
- Freude am Umgang mit Menschen aus aller Welt
- Engagement und Eigenmotivation
- Solide Englischkenntnisse
- Arbeiten am PC fällt dir leicht und macht dir Spaß
Treffen unsere Erwartungen auf dich zu & stellst du dir so deinen zukünftigen Arbeitgeber vor?
Dann auf zum nächsten Schritt:
Interessiert?
Dann bewirb dich jetzt!
Für weitere Informationen kannst du dich gerne auch an Pierre Garcia wenden unter 0781 / 28 406 410.
Weitere Infos zum Studium findest du auch unter: https://www.heilbronn.dhbw.de/studium/bachelor-angebote/bwl-dienstleistungsmanagement-sportmanagement/studieninhalte-und-profil/
Warehouse Department
The warehouse crew is always moving at Tennis Warehouse. From stocking product to retrieving and packing it, this team ensures that every package that leaves our building is accurate and timely so our customers come to trust that their purchase arrives as expected with every order.
Receiving Coordinator (m/f/d)
Main responsibilities and tasks:
- Accept or Reject inbound shipments from various carriers
- Accurately receive product in order to maintain a correct inventory
- Booking of goods received in our Merchandise Planning system
- Completion of the of goods receipt in due time
- Other common warehouse activities such as restocking shelves, tidying up and keeping the workplace clean
Your skills and work experience:
- First professional experience in the field of goods receipt of warehouse logistics is desirable
- You enjoy working in an international environment
- You communicate effectively with managers and co-workers
- Accurate and careful working methods are important and natural to you
- Reliability, commitment and self-motivation characterize you
- Good computer skills as well as good English skills are an advantage
Warehouse Associate (m/f/d) - full-time
Main job responsibilities
- Picking product accurately for order fulfillment
- Packing orders to be shipped to customers
- Using pick lists to pull product from shelf
- Pick and pack in a timely and efficient manner
- Maintain a safe and clean workspace by keeping shelves, pallet areas and workstations neat
- First warehouse experience is desired
- You enjoy working in an international environment
- English or German language skills
- Communicate effectively with managers and co-workers
- Perform multiple tasks, accurately, in a fast-paced social environment
- Basic computer skills and general software comprehension
Interested? Apply now and become a member of our team!
For information on data protection, please follow this link: https://www.tenniswarehouse-europe.com/privacy.html
