Tennis Warehouse Europe Gift Cards are the ultimate gift for any tennis player. Don't play the guessing game on what to buy. Our Gift Cards provide freedom of choice and are simple and convenient to order. We can't forget to mention that your euros will go much further at Tennis Warehouse Europe because we guarantee all of our prices to be lower than any other authorised dealer.
You cannot use a Gift Card to purchase another Gift Card.
Due to the large amount of fraudulent orders placed for Gift Cards, a Tennis Warehouse Europe representative may call the phone number listed on your order to confirm the information. Any order that cannot be confirmed by phone, will be cancelled. The Gift Card cannot be converted into cash.
Are there any restricted products when using a Gift Card?
Yes, you may not use a Gift Card on demo orders. You cannot use a Gift Card to purchase another Gift Card.
Can I redeem more than one Gift Card per order?
Yes, you can redeem more than one Gift Card per order.
Can I order several Gift Cards on one order?
Physical Gift Cards may be ordered in multiple quantities on one order
Can a Gift Card expire?
No, but we would like it redeemed in a reasonable time frame.
When will my Gift Card be shipped?
If your order is placed and payment has been received by 12:00 noon on a normal business day, TWE will transfer your Gift Card and any additional products (available in stock) to the post office or a carrier on the same business day. Please contact our customer service for more information.
Will I receive a confirmation email for an E-Gift Card order?
Yes, all TWE orders receive a confirmation email within two business days.
Can I specify how much of my Gift Card I would like to use?
No, our sales system will use available credit to pay for all products, including shipping fees on your order. If your order total exceeds available credit you will be asked for an additional method of payment to cover the total cost of your order. If your order total is lower than available credit, your remaining credit will be saved in our sales system and available to be used on future orders. The balance will not accrue interest and will not be cashed.
Can I use a Gift Card to pay for my COD (Cash On Delivery) order?
No, Gift Cards cannot be used to pay for COD orders.
Can I use a Gift Card to pay for my demo order?
No, demo orders may only be paid for using a credit card.
Can I use a Gift Card to pay for another Gift Card?
No, Gift Cards cannot be used as a payment method to purchase additional Gift Cards.
Can I apply a discount code (VIP code) to the purchase of a Gift Card?
No, is not possible to use a discount code (VIP code) on the purchase of a gift card. Although, VIP codes can be valid on other regular items on the same order, the discount will just not be applied to price of the gift card.
This card is redeemable as full or partial payment for merchandise at tenniswarehouse-europe.com, at the TWE retail store in Germany, or by calling +44 (0) 844 4990807. The amount will be deducted from your card and any remaining balance will be displayed on your receipt. The balance will not accrue interest and will not be cashed but may be applied to future purchases. Tennis Warehouse Europe is not responsible for lost, stolen, damaged or unreadable or unauthorized use of gift card. Tennis Warehouse Europe reserves the right to amend these terms and conditions without notice.